Privacy Policy
Effective Date: May 12, 2026
Advanced Radiant Design (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, https://www.advancedradiantdesigns.com (“Website”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us regarding our radiant heating and HVAC services.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form
- Request an estimate or consultation
- Call or email us
- Subscribe to communications
- Interact with our Website
The information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Project details or service inquiries
- Any other information you choose to provide
We may also automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visits
- Referral sources
This information helps us improve our Website and services.
SMS Privacy Policy and Terms and Conditions
Advanced Radiant Designs will be collecting opt-in verbally from their customers. Customers can opt in to receive messages either in person at their physical location, or over a phone call if they call. When a customer is registered for the first time, they are asked to provide their phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications, and job completion surveys. They will be verbally informed that "Message and data rates may apply," "Message frequency may vary," and they can "text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent." They will also be informed that their information will not be shared with third parties.
By submitting our contact form and signing up for texts, you consent to receive text messages from Advanced Radiant Designs at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide estimates and project consultations
- Communicate about appointments or services
- Improve our Website functionality and customer experience
- Send updates or promotional communications (if you opt in)
- Maintain internal business records
- Protect against fraudulent or unauthorized activity
Cookies and Tracking Technologies
Our Website may use cookies and similar tracking technologies to improve user experience and analyze Website traffic.
Cookies may help us:
- Remember user preferences
- Understand Website usage
- Improve site performance
- Support analytics and marketing efforts
You can adjust your browser settings to refuse cookies; however, some portions of the Website may not function properly.
Third-Party Services
We may use trusted third-party services, including:
- Website hosting providers
- Analytics providers (such as Google Analytics)
- Contact form or CRM platforms
- Marketing and advertising partners
These third parties may collect information in accordance with their own privacy policies. We do not sell your personal information to third parties.
Information Sharing
We may share information only when necessary to:
- Provide requested services
- Work with subcontractors or service providers
- Comply with legal obligations
- Protect our rights, property, or safety
Any third parties receiving information are expected to maintain appropriate confidentiality and security measures.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your data
- Requesting corrections
- Requesting deletion
- Opting out of marketing communications
To exercise these rights, please contact us using the information below.
Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites. We encourage users to review those privacy policies separately.
Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Advanced Radiant Design
1300 Ulster Ave. Suite 2
Kingston, NY 12401
Phone: (845) 687-0044